Welcome to VeryGoodFFmpeg.
This Privacy Policy explains how we collect, use, and protect information when you use our website and services.
1. Information We Collect
We may collect the following information:
- Account information, such as name and email address
- Payment and billing information processed through third-party payment providers
- Uploaded media files and related metadata
- Usage information, including browser type, IP address, device information, and interaction data
- Log and diagnostic information for security and reliability purposes
2. How We Use Information
We use collected information to:
- Provide and operate the service
- Process media conversion and FFmpeg-related tasks
- Improve performance, reliability, and security
- Respond to support requests
- Prevent abuse, fraud, or unlawful activity
- Comply with legal obligations
3. File Uploads and Processing
Files uploaded to the service are processed temporarily for the purpose of providing requested functionality.
Unless otherwise stated:
- Uploaded files are not reviewed manually
- Files may be automatically deleted after processing
- We do not guarantee long-term storage or backup of uploaded content
Users are responsible for ensuring they have the necessary rights to upload and process their content.
4. Cookies and Analytics
We may use cookies and similar technologies to:
- Maintain sessions
- Remember preferences
- Measure usage and performance
- Improve the service
Third-party analytics providers may collect anonymized usage information.
5. Third-Party Services
We may use third-party providers for:
- Hosting and infrastructure
- Payments
- Analytics
- Error monitoring
- Authentication
These providers may process information on our behalf subject to their own privacy policies.
6. Data Retention
We retain information only as long as reasonably necessary to:
- Provide the service
- Maintain security and operational integrity
- Meet legal or regulatory obligations
Temporary uploaded files may be deleted automatically after processing.
7. Security
We use reasonable technical and organizational measures to protect information. However, no method of electronic transmission or storage is completely secure.
8. Children's Privacy
The service is not directed to children under 13. We do not knowingly collect personal information from children.
9. International Users
Your information may be processed and stored in countries other than your own.
10. Your Rights
Depending on your location, you may have rights relating to:
- Accessing your personal information
- Correcting inaccurate information
- Requesting deletion
- Objecting to certain processing activities
Requests can be sent to: [email protected]
11. Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of the service after changes become effective constitutes acceptance of the revised policy.
12. Contact
For privacy-related questions, contact: [email protected]